Questions to Ask Before Hiring a 24 Hour Towing Service

You will find a number of towing services in and around Melbourne. But not all of them are worthy of hiring. Only a few are. Yes, all of them will claim to be the best in the business, but you must hire the best and the most trustworthy of them. Now, the question is, how on earth will you gauge the quality of a company, offering towing services in Melbourne? You can do so by asking them a few questions. So here on this page, we discuss some questions that you need to ask.

What types of vehicles do you tow?

This is the first and foremost question that you need to ask. Towing has a lot of parameters associated and when it comes to providing towing service, the service providers bank on the type of vehicle to be towed, its load and a number of other factors. Now the capacity of the towing trucks depend upon the nature of the vehicle to be towed. This is why you need to ask this question, as that will determine the type of towing trucks the towing company in Melbourne has at its disposal.

Are you insured and licensed?

You must ensure that you opt for an insured and licensed company as that will prove that you are banking on a genuine towing company. Thus, ask them if they are licensed, and if possible, you can ask to see the licence. Also, ask if they have comprehensive insurance  coverage. This is for the safety of your vehicle.

Do you provide a 24×7 service?

This is another extremely important question to ask, and you must ensure, you are hiring a company that offers 24 hour towing service in Melbourne as you do not know when your vehicle will give in. That’s why you must ask the service provider whether it offers a 24×7 service. Every reputed towing company, however, offers 24×7 service.

Can I get a rough quote?

You must ensure that you put stakes on a company that offers cheap towing services in Melbourne. Do not put stakes in a company that offers services at a low cost or one that tags exorbitant prices for its service. Thus, ask about the cost beforehand.

Are there any hidden costs or extra charges?  

You must ensure that the company offering towing services in Mernda or elsewhere you put stakes in is a transparent one, and as such, there are no hidden charges or other extra charges in the form of tolls, surcharges,drop-off location fees, taxes and the like.

How fast can you get your tow truck to the location?

Accessibility is one of the most important factors that you must bank on. And on top of that, you must ensure that the company offering towing services in Tullamarine has the ability to reach the location at the earliest. Thus, you must ask how fast can they reach the location of the mishap.

Therefore, ask these questions before you put stakes on a towing company. We at AUZ Towing are the best in and around Melbourne. Call us to know more about us.

Leave a Reply

Your email address will not be published. Required fields are marked *